Contact Us
Thank you for visiting NStarsW. We’re here to assist you with any questions about our products, orders, shipping, returns, warranties, or general inquiries.
Whether you’re looking for the right security camera, smart home device, networking equipment, computer accessory, or mobile accessory, our customer support team is ready to help.
Get in Touch
Website
Phone
+1 (440) 844-9109
Business Address
966 Hickory Dr
Tippecanoe, Ohio, OH 44699
United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday: 10:00 AM – 4:00 PM (Eastern Time)
Sunday & Public Holidays: Closed
How We Can Help
Our support team can assist you with:
- Product information and recommendations
- Order status and tracking
- Shipping and delivery questions
- Returns and refund requests
- Warranty claims and product support
- Payment and billing assistance
- Technical questions about compatible devices
- General questions about our website and products
Before Contacting Us
To help us assist you as quickly as possible, please include the following information when contacting us:
- Your full name
- Order number (if applicable)
- Product name or model number
- A detailed description of your inquiry
- Photos or videos (if reporting a damaged, defective, or incorrect product)
Response Time
We aim to respond to all customer inquiries within 1–2 business days. During holidays, major sales events, or promotional periods, response times may be slightly longer.
Business Inquiries
For partnership opportunities, wholesale inquiries, affiliate collaborations, or other business-related matters, please contact:
Email: business@nstarsw.info
Thank you for choosing NStarsW. We appreciate your trust and look forward to providing quality technology products, reliable service, and an exceptional shopping experience.